Privacy Policy

Introduction

At Kroud, we are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website

Information We Collect

We collect personal data that you provide to us directly, automatically when you use our services, or through third parties.

Personal Data We Collect:

  • Contact Information: name, email address, phone number, etc.
  • Account Information: login credentials, if applicable.
  • Technical Data: IP address, browser type, and usage data collected automatically.
  • Cookies: We use cookies to improve your experience (see the Cookies section below).

Why We Collect Your Data (Legal Grounds)

Under the GDPR, we process your data under the following lawful bases:

  1. Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., newsletter sign-up, marketing communications).
  2. Contract: We process your data to fulfill a contract (e.g., delivering services you’ve requested).
  3. Legal Obligation: We may need to process your data to comply with legal obligations.
  4. Legitimate Interests: We process your data for legitimate business purposes (e.g., improving website performance, conducting analytics) unless your rights override these interests.

How We Use Your Information

  1. Service Provision: To provide the services and products you’ve requested.
  2. Communications: To send updates, marketing information, and respond to your inquiries.
  3. Compliance: To meet legal obligations, including GDPR compliance.
  4. Analytics: To improve website performance and personalize your experience.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  1. Right to Access: You can request access to your personal data that we process.
  2. Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
  3. Right to Erasure: You can request that we delete your personal data (“Right to be Forgotten”), subject to legal obligations.
  4. Right to Restriction: You can request that we limit the processing of your personal data.
  5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Right to Object: You can object to processing based on legitimate interests or direct marketing.
  7. Right to Withdraw Consent: You may withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact us at info@kroud.co.uk.

Sharing of Information

We will only share your information in compliance with GDPR and for the following purposes:

  1. With Service Providers: To third-party vendors that help us deliver services (e.g., hosting providers, analytics tools).
  2. For Legal Reasons: If required by law, or to protect our rights and comply with legal processes.

We ensure that any third-party service providers comply with GDPR and provide the same level of protection for your data.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Under GDPR, we require your explicit consent to use non-essential cookies.

  • Necessary Cookies: Essential for the functioning of the website.
  • Analytics Cookies: Used to collect information on how visitors use our website.
  • Marketing Cookies: Used to track visitors across websites for marketing purposes.

International Data Transfers

If your personal data is transferred outside of the European Economic Area (EEA), we ensure that the recipient provides an adequate level of protection under GDPR by implementing safeguards such as Standard Contractual Clauses (SCCs)

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to comply with legal requirements or operational changes. Any updates will be posted on this page, and we will notify you where appropriate.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@kroud.co.uk